Multiple campaigns for several processes get implemented in outbound call centers. Outbound call centers do market research and surveys, lead generation via cold calling,...

2020 has proven to be a massive year for eCommerce websites around the world, and the power of SEO and link building has never...

There are many ways that a company can benefit from a knowledge management system. Knowledge management is basically a continuous process of efficiently managing...

Your business may be focused on your customers, but it is your team that determines the quality of service or the products they deliver....

KPIs provided businesses with defined, measurable goals to clearly see where businesses are succeeding and where you need to focus your efforts. They offer...

Monitoring new hire progress is key to understanding their capability of performing the duties assigned to them, their initial enthusiasm for the role, and...

Retail training has shifted from traditional methods to online arrangements, escalating the need to invest in various digital tools. There are several tools and...

Maturity doesn’t come naturally with age, well not for most people. We see many mature 6-year-olds and immature 80-year-olds. We get it, “adulating is...

Overseeing a team of remote employees isn’t a cup of tea for most managers. However, with remote work becoming the new norm in a...

For businesses to stay competitive, they need to work with increasing amounts of data. However, not all enterprises succeed in handling large volumes of...